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Sarah Swinney

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Activity overview

Latest activity by Sarah Swinney
  • Sarah Swinney created an article,

    How to Adjust Inventory through RFMS Mobile

    The option to search and adjust inventory through Measure mobile is controlled through a user permission in RFMS Online Services. How To: Through the Inventory screen, search for the inventory yo...

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  • Sarah Swinney created an article,

    How to obtain iOS crash logs for RFMS Mobile

    To help troubleshoot some bugs, the RFMS Support Team may need you to submit crash logs from your iOS device. Or, if RFMS Mobile has crashed on your iOS device, please do the following (for iOS 11...

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    • 1 follower
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  • Sarah Swinney created an article,

    Known Issue with Barcode Scanning After Updating iOS

    What is the issue? Barcodes are not scanning on certain iPad models that have been updated to iOS 17.4. This means that users of CRM, Warehouse Mobile, RFMS Mobile, and Measure Mobile may have thei...

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    • 1 follower
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  • Sarah Swinney created an article,

    How to View History when Searching Inventory in Warehouse Mobile

    While searching in the Inventory screen in Warehouse Mobile you can view the history. For more information on Roll/Item History in RFMS Core please see the the article Understand Roll Inventory and...

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    • 1 follower
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  • Sarah Swinney created an article,

    How to Move Inventory via the Inventory Search Screen in Warehouse Mobile

    When searching inventory in Warehouse Mobile you can select a record and choose to move it to a different location. How To: Select a record by tapping the gray circle. It will become a brown circl...

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    • 1 follower
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  • Sarah Swinney created an article,

    Inventory Record Attachments

    Any images or PDFs that are attached in Core or RFMS Mobile will show when an inventory record is opened in Warehouse Mobile (WM). Attachments can also be added while viewing inventory in WM. Help...

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    • 1 follower
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  • Sarah Swinney created an article,

    How to Search Inventory in Warehouse Mobile

    The inventory screen in Warehouse Mobile allows you to search inventory by product category, location, associated store, and by scanning barcodes. Tapping or clicking on the Inventory Tile will ope...

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    • 1 follower
    • 0 comments
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  • Sarah Swinney created an article,

    How to Use the CRM Questionnaire

    The CRM Questionnaire is a customizable list that can help you further the productivity of the CRM process. Create and Manage the Questionnaire The questionnaire is maintained in RFMS Online Servic...

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    • 1 follower
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  • Sarah Swinney created an article,

    What is My Flooring Link?

    My Flooring Link allows you to generate a document that can be accessed via a link that you send to your customer. This allows them to view, approve, authorize, and pay for quotes and orders in you...

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    • 1 follower
    • 0 comments
    • 1 vote
  • Sarah Swinney created an article,

    Enabling System Options Required Before Using Mobile Apps

    When using RFMS Mobile Applications keep in mind that there are RFMS Core system options impact their efficiency. Below is a breakdown of some of these options, their required setting, and the apps...

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    • 1 follower
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    • 1 vote