Carlos Banuelos

Total activity 71
Last activity May 04, 2026 14:58
Member since November 06, 2020 16:11

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Carlos Banuelos commented, May 04, 2026 14:58
Hi Petter Fritz! Thanks for the tag -- This field is a custom labeled field from RFMS Order Entry. Please see my screenshots below for more info. Changing the system option, then "syncing your sett...
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Carlos Banuelos created an article, October 03, 2025 15:31
Scheduled Maintenance on November 1st, 8th, and 15th, 2025 – Temporary Service Interruptions
1. General Information
2. Mobile App/API Service Status
Upcoming Scheduled Downtime for RFMS ServicesHello,We want to inform you of upcoming scheduled maintenance that will temporarily affect access to some RFMS services. These updates are part of our o...
- Edited October 03, 2025 15:32
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Carlos Banuelos created an article, August 13, 2025 22:59
Current Known Issues
1. General Information
2. Mobile App/API Service Status
August 13th, 2025Case NumberIssueTime ReportedTime Resolved26856Public API requests are intermittently failing due to timeoutsAugust 12th at 12:00pm CTAugust 13th at 4:00pm CT26926Cyncly Pay was un...
- Edited August 13, 2025 22:59
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Carlos Banuelos commented, June 25, 2025 13:10
Official comment
Hi Haydn, I'm following up internally about this and will update you soon. Can you provide more specifics about what data you're trying to read/update? Thanks,
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Carlos Banuelos created a post, January 22, 2025 17:15
Import Option for Warehouse Locations
1. Community
2. Warehouse
Posted on behalf of client: It would be efficient to have a bulk import tool for locations in the Warehouse Mobile App.
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Carlos Banuelos commented, December 11, 2024 14:38
Official comment
Hello! Thank you all for the feedback! This should now be available to you when sharing a My Flooring Link. Please see the images below: Thanks!
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Carlos Banuelos commented, December 02, 2024 14:44
Official comment
Thank you all for the feedback. Billing groups are now available in RFMS Mobile!
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Carlos Banuelos commented, November 17, 2024 23:49
Official comment
Hi Matt, Thank you for the feedback! We're adding this to the roadmap as a future enhancement. I'll update this ticket once we publish this enhancement. Thanks!
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Carlos Banuelos commented, November 17, 2024 23:48
Official comment
Hello! Thank you all for the feedback. We're actively reviewing how we can make the steps to complete more clear. I'll update this ticket once changes are published. Thanks!
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Carlos Banuelos commented, November 17, 2024 23:14
Official comment
Hi Keigen, Thank you for the feedback! We did implement this feature this year, including the permission to override. You can find this permission inside the Users tile by clicking the "keys" icon ...
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