CRM Probing Questions

PROBING QUESTIONS: radio buttons to quickly hit, collapse to selections only after selected
Product Categories: Cpt MLF Wd Ceramic Shower SV Laminate Beds
Pets Y N dog cat other _____________
Kids Y N # 1 2 3 4 other info __________________
In Store Before?: Y N If yes, who helped them? Mark return cust & T.O. If no , new lead
Answers to the "Tell me about your project." question we are taught to ask.
Why Us?: Previous Cust Referred TV Radio Web Email Location
Customer Priorities: Fashion/Style Color Fast Install Stains Wear Pet Proof Hands Off Cust Low Budget
Color Light Medium Dark
Rooms to Do: Den LR Hall Br1 Br2 Br3 Br4 Kit Bath1 Bath2 Foyer Shower Beds
Approx Sft 200 400 600 800 1000 1200 1500 2000 write in ______
Price Range $/SFT 1-2 2-3 3-4 5-6 7-8 Write in field ______ Potential Sale _______ to _________ Calculated from Approx sft & Price range
Date field to select estimated close date